Hyderabad, India Leadership • Strategy • Product

Building Scalable Telecom & ISP Platforms — From Vision to Execution

10+ years product leadership across Telecom, Media and Enterprise — designing and delivering platforms that stay reliable at scale, not just during demos.

Leadership | Strategy | Digitisation | Product Management | Entrepreneur | Architect

Worked with 400+ Enterprise ISP deployments through IconRadius and related platforms.

Years
10+
Enterprise ISPs
400+
What I Deliver

I help investors, business owners and technology leaders design, ship and scale telecom‑grade platforms — from product roadmap to HA architecture and OSS/BSS/CAS integrations.

Product Strategy → Roadmap

Translate market and operator needs into executable SaaS and platform roadmaps.

Architecture → Scale & Reliability

Design patterns, HA, and observability that handle real‑world load, not just test traffic.

Integrations → OSS/BSS/CAS

Telecom‑grade integrations across CAS vendors, routers and OSS/BSS systems.

Automation → TR‑069/GenieACS

TR‑069 and GenieACS–based automation for provisioning, diagnostics and remote management.


Ideal partners
Investors • ISP/MSO owners • Enterprise IT

Choose the lens that matches you.

The same platform expertise, framed for your goals — whether you’re funding, scaling an ISP/MSO, or fixing specific architecture and integration challenges.

Investors

Why this is investable

Execution across telecom‑grade platforms with proven deployments: 400+ enterprise ISPs, a team of 15, and a country‑wide rollout with a large operator.

Business Owners

How I help you scale

Reduce outages, accelerate rollouts, and standardise operations across broadband, TV and value‑added services with platforms that match your growth curve.

Solution Seekers

I can build or fix this

Architecture reviews, critical integrations (CAS, TR‑069/GenieACS, routers) and automation that unblocks specific projects and keeps your roadmap moving.

Partners who benefit the most.

ISPs & MSOs expanding coverage, launching new plans or entering new cities and regions.

Telecom operators modernising legacy OSS/BSS stacks and CAS integrations without downtime.

Founders & product teams building telecom/infra SaaS products that need pragmatic execution.

Enterprise IT & architecture teams who want an experienced partner to validate or design critical platforms.

Product leadership with real telecom & ISP depth.

10+ years experience in product development & management across Enterprise, Consumer Internet, Media, and Telecom domains; passionate about solving complex problems; identifies customer pain points quickly; proposes and implements strategic solutions with meaningful impact.

Proven at Scale

400+ enterprise ISP deployments, a country‑wide telecom rollout and long‑term ownership of platforms that thousands of subscribers rely on daily.

Product + Engineering Leadership

Full SDLC ownership — coding standards, reviews, SCM, build, testing and operations — plus roadmap ownership and stakeholder alignment.

Telecom Domain Depth

CAS, routers, OSS/BSS, SMS for MSO’s, TR‑069 and GenieACS — combined with cloud and HA design for real networks, not lab demos.

Solutions for ISPs, MSO’s and telecom operators.

Platforms and solutions that keep large‑scale ISP and media businesses running — from IconRadius to IconMedia and beyond.

ISP Management Platforms (IconRadius)

End‑to‑end ISP management — authentication, billing, policies and operational tooling.

Learn more
  • Led version releases for IconRadius and core roadmap decisions.
  • Supported rollouts and large deployments for 400+ enterprise ISPs.
  • Built Android/iOS mobile apps to extend IconRadius into the field.

OSS/BSS & CAS Integrations

Telecom‑grade integrations that connect CAS vendors, OSS/BSS systems and SMS platforms.

Learn more
  • Led IconMedia — SMS application for MSO’s for Digital TV & IPTV.
  • CAS integrations with Nagra, Safe View, ABV and related systems.
  • Project lead for a country‑wide broadband & media software rollout with a large telecom operator.

TR‑069 & GenieACS Automation

Automation for CPE provisioning, diagnostics and lifecycle via TR‑069 and GenieACS.

Learn more
  • Zero‑touch provisioning across large fleets of CPE devices.
  • Standardised configuration and firmware rollouts to reduce incidents.
  • Better first‑line support through remote diagnostics and automated actions.

Cloud & High Availability Architecture

Architectures that stay up: HAProxy, keepalived, clustered databases and multi‑cloud deployments.

Learn more
  • Designs across Vm Ware, Proxmox, Redhat, CentOs, Ubuntu, Docker, AWS, AZURE, G‑Cloud and Digital Ocean.
  • Clusters with Galleria Cluster, Cassandra and ClickHouse for reliability and performance.
  • HAProxy and keepalived based high‑availability front‑ends with observability and failover.

Highlights that matter to serious operators.

Numbers, scale and vendors that show this is built for real‑world telecom & ISP environments, not side projects.

400+

Enterprise ISP deployments supported via IconRadius.

15

Team members led as Full Stack Developer.

10+ yrs

Continuous experience in telecom & ISP product development and leadership.

5+

Multi‑vendor router stack: Cisco, Nokia, Juniper, Mikrotik, Huawei.

Toolbox — platforms & tools used in real deployments:
TR‑069 GenieACS HA Proxy keepalived Vm Ware Proxmox AWS AZURE G‑Cloud Digital Ocean

Faster subscriber activation

Helped a regional ISP cut new subscriber activation time by 40% by standardising TR‑069 policies, automating device onboarding and tightening integrations with OSS/BSS.

Reducing outage incidents

Worked with an ISP/MSO to redesign HAProxy/keepalived topology and add structured monitoring, resulting in roughly 30% fewer outage‑related incidents over the following quarters.

Launching new offerings quickly

Enabled a provider to launch a new prepaid broadband offering in about 3 months by extending IconRadius, automating CAS/OSS flows and aligning product, engineering and operations.

Telecom & ISP product experience — 10 years 1 month.

One company, multiple hats — from software programmer to Head of Product, always focused on shipping and scaling telecom‑grade products.

Head of Product

Hyderabad, Telangana, India

Jan 2023 – Present
  • Full SDLC ownership: coding standards, code reviews, SCM, build, testing and operations.
  • Architecture for new and existing systems — patterns, reliability and scaling.
  • Deep understanding of product design, dependencies and trade‑offs.
  • Influences stakeholders across levels to align roadmap, delivery and operations.

Sr. Manager – Products

Hyderabad, Telangana, India

Nov 2019 – Jan 2023
  • Led IconMedia — SMS application for MSO's for Digital TV & IPTV services.
  • Handled CAS integrations with Nagra, Safe View, ABV and similar systems.
  • Project lead for country‑wide rollout of broadband & media software with a large telecom operator.
  • Drove enhancements to existing products and conceptualising new products.

Full Stack Developer

Hyderabad Area, India

Nov 2017 – Nov 2019
  • Led team of 15; responsible for version releases for IconRadius.
  • Supported rollouts and large deployments for 400+ enterprise ISPs.
  • Conceptualised and developed Android/iOS mobile app for IconRadius.
  • NAS/BRAS integration with core routers (Huawei/Cisco/Nokia/Mikrotik/Juniper).

Software Programmer

Hyderabad, Telangana, India

Dec 2015 – Nov 2017
  • Developed modules for ISP management software IconRadius (end‑to‑end ISP operations).
  • Handled installation, client interaction and post‑implementation support.

From product lifecycle to cloud architecture.

Combining product leadership, telecom domain expertise and hands‑on engineering across AI, mobile, databases and cloud.

AI for Telecom & ISP Operations

Using AI to surface patterns in network behaviour, predict incidents and automate responses that keep subscriber experiences stable.

SASS Product Development

Building SaaS products that handle billing, entitlements, integrations and operations across multi‑tenant environments.

Product Lifecycle Management

From discovery to deprecation — roadmaps, releases, feedback loops and operations aligned to measurable outcomes.

What I’m best at

  • Product lifecycle + roadmap across telecom and SaaS products.
  • Reliable architecture + scaling on cloud and hybrid environments.
  • Integrations + automation for routers, CAS, OSS/BSS and TR‑069/GenieACS.

AI Tools

Open AI Ollama (deepseek‑r1) Ollama (llama3.1) Ollama (llama3.2) Ollama (llama3.3) Ollama (qwen2.5)

Language

C PHP Java ASP.net Javascript HTML CSS

Mobile

Flutter Ionic Framework Angular React Native Framework 7 Node Js

Database

MySql MongoDb Redis NoSql Galleria Cluster Cassandra ClickHouse

Load Balancer

HA Proxy keepalived

Design Tool

Photoshop Illustrator Indesign AfterEffects Canva

Integrations

Cisco Nokia Juniper Mikrotik Huawei OSS/BSS systems CAS integrations with SMS for MSO's

Cloud

Vm Ware Proxmox Redhat CentOs Ubuntu Docker AWS AZURE G‑Cloud Digital Ocean

Others

Freepbx TR‑069 GenieACS VOIP

VCS & IoT

Subversion Git Github Raspberry pi Raspberry pi pico Arduino

Let’s Talk — I’ll reply within 24–48 hours.

If you’re exploring investment, scaling an ISP/MSO, or need a specific solution around architecture, integrations or automation, share a bit below and we’ll start the conversation.

Direct contact

Phone
Available on request
Email
iam@umeshracha.com

Languages

Comfortable collaborating in:

Hindi Telugu English

Preferred meeting slots: weekday evenings (IST) or flexible by arrangement.

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